1. Overview

At Elia Technologies, we are committed to delivering your TV and Internet service equipment quickly and efficiently. This Delivery Policy outlines our procedures and guidelines for delivering purchased equipment to ensure you receive your items in a timely manner.

2. Delivery Areas

We currently deliver to addresses within the continental United States. Unfortunately, we are unable to deliver to international locations or certain remote areas.

3. Delivery Timeframes

Standard Delivery: Orders will typically be delivered within 5-7 business days from the date of purchase. Delivery times may vary depending on your location and the availability of the equipment.

Expedited Delivery: Expedited delivery options may be available at checkout. Expedited orders are generally delivered within 2-3 business days from the date of purchase.

Scheduled Delivery: For certain large or heavy items, scheduled delivery options may be available. Our team will contact you to arrange a convenient delivery time.

4. Shipping Costs

Standard Shipping: Shipping costs for standard delivery are generally included in the purchase price of the equipment. However, this may vary based on the item and location.

Expedited Shipping: Additional charges apply for expedited delivery options. The cost will be displayed at checkout.

5. Order Processing

Order Confirmation: You will receive an order confirmation email once your purchase is completed. This email will include details about your order, estimated delivery time, and tracking information.

Order Tracking: You can track your order using the tracking number provided in your confirmation email. Updates on your shipment status will be available through the carrier’s website.

6. Delivery Issues

If you experience any issues with your delivery, such as delays, damage, or missing items, please contact our customer service team at (888) 393-2451 as soon as possible. We will work to resolve any issues promptly.

7. Signature Requirement

For certain high-value items, a signature may be required upon delivery. If no one is available to sign for the package, the carrier will leave a notice with instructions for rescheduling delivery or picking up the package from a local facility.

8. Changes to Delivery Address

If you need to change your delivery address after placing your order, please contact our customer service team immediately. Address changes cannot be guaranteed once the order has been processed, but we will do our best to accommodate your request.

9. Delivery Policy Updates

Elia Technologies reserves the right to modify this Delivery Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about our delivery practices.

10. Contact Us

If you have any questions or concerns regarding our delivery policy or your order, please reach out to us:

Address: 214 Edison St, Clifton, N 07013

Call Us: (888) 393-2451

Thank you for choosing Elia Technologies. We look forward to providing you with excellent service and timely delivery.

Delivery Policy