Security at Elia

Your trust is
our foundation.

Security and privacy are built into every Elia product from the very first line of code.

Encryption everywhere

Data is encrypted in transit and at rest using industry-standard protocols.

Access control

Role-based permissions, single sign-on and multi-factor authentication keep the right people in and everyone else out.

Audit trails

Sensitive actions are logged so administrators can see who did what, and when.

Resilient infrastructure

Hosted on established cloud infrastructure with redundancy and regular backups.

Continuous monitoring

Systems are monitored around the clock to detect and respond to unusual activity.

Secure development

Code review, dependency scanning and regular testing are part of how we build.

Report a vulnerability.

We welcome reports from security researchers. If you believe you’ve found a security issue in any Elia product, please let us know.

  • Email admin@eliatechnologies.com with a description and steps to reproduce.
  • We’ll acknowledge your report and keep you updated as we investigate.
  • Please give us reasonable time to fix the issue before disclosing it publicly, and avoid accessing other people’s data.